OMC Global
Coach Tour Day Trip – Terms and Conditions

Booking and Payment

• Full payment is required in advance, purchased on Ticketebo. You have up until the day of the trip to purchase your ticket.
• Drivers will not accept cash on the day so the tickets will need to be purchased in advance.
• Bookings are accepted on a first-come, first-served basis and are subject to availability.

Cancellations and Refunds

Customer Cancellations:
• Cancellations made more than 14 days before the trip – 50% refund
• Cancellations made less than 14 days before the trip: No refund

Operator Cancellations:
• The tour operator reserves the right to cancel the trip due to unforeseen circumstances (e.g., insufficient bookings, weather conditions, or vehicle breakdown).
• In such cases, customers will receive a full refund or be offered an alternative date.

⁠Departure and Return

• Passengers must arrive at the designated pick-up point at least 15 minutes before departure.
• The coach will depart at the scheduled time and cannot wait for late passengers.
• Return times are approximate and may vary due to traffic or other delays.

⁠Passenger Conduct

• Passengers must behave respectfully toward the driver, and other passengers.
• Smoking (including e-cigarettes) and alcohol consumption are not permitted on the coach.
• Passengers causing disruption may be asked to leave the trip without a refund.

⁠Luggage and Belongings

• Each passenger is responsible for their own bags and items they take on board. OMC will not be liable for any lost property.
• OMC are not responsible for loss, theft, or damage to personal belongings.

Health and Accessibility

• Please inform us of any mobility issues or special requirements at the time of booking.

Children and Minors

• Children under 16 must be accompanied by an adult.
• Child seats for infants can be brought along with you, if you prefer. OMC do not provide seats for infants.